Last Updated: March 18, 2026
Crystal Hearts, operated by Shanghai Xixin Network Technology Co., Ltd., is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.crystalheart.buzz or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect information about you in a variety of ways. The information we may collect on the website includes personal data that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. This personal information may include your name, email address, telephone number, company name, job title, and any other information you choose to provide.
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.
We use the information we collect or receive to communicate directly with you, including sending you emails containing technical notices, updates, security alerts, and support and administrative messages. We may also use your information to respond to your inquiries and solve any potential issues you might have with the use of our services. Additionally, we use the information to provide, operate, and maintain our website and services, improve, personalize, and expand our website and services, understand and analyze how you use our website and services, develop new products, services, features, and functionality, and communicate with you for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and your consent. We use the information we collect to detect, prevent, and address technical issues, protect against malicious, deceptive, fraudulent, or illegal activity, and enforce our terms and conditions.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows: by law or to protect rights, if we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. We may also share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete the personal information we hold about you, the right to data portability, the right to object to processing of your personal information, the right to request restriction of processing your personal information, and the right to withdraw consent. If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website and services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If you have questions or comments about this Privacy Policy, please contact us at:
Crystal Hearts
上海玺炘网络科技有限公司
松江区车墩镇车亭公路128号8幢387室，上海 200000，中国
Email: contact@crystalheart.buzz
Phone: +86 15669521017